Kenzi Farah - Marrakesh31.62267, -8.006714
According to guest reviews, the hotel has been rated as Best Family Hotels in Morocco
Set in the middle of Marrakesh, this elegant hotel features 385 rooms and offers a sauna, a golf course and a beauty shop. This Royal building was refurbished in 2010.
It is set 2 km from the center of Marrakesh and about 1300 meters away from Koutoubia. Restaurants and bars are stroll from the hotel.
The hotel features a magnificent location with proximity to mountains and a private park.
Menara airport is 10 minutes' drive away from Kenzi Farah Hotel.
A panoramic view over the garden welcomes guests to junior king suite, standard family double room and family two room room with refined décor offering individual climate control, an in-room safe, television with satellite channels, a laptop and a wardrobe. Bathrooms with a hairdryer, free toiletries and bathrobes are featured in every room.
Eat & Drink
Residents can have breakfast in the café. The terrace restaurant serves Mediterranean dishes. The relaxing coffee bar features billiards, live music and a piano. Guests can dine at LA CASA Restaurant Lounge and Epicurien located within 5 minutes' walk away.
The facilities as free parking, a convenience shop and a barber shop are offered for guests.
Leisure options include an outdoor heated swimming pool, a sundeck and an indoor swimming pool. Fitness classes and a gym are provided on-site.
Wireless internet is available in public areas for free.
Public parking is possible on site for free.
Year renovated: 2010. Number of floors: 4. Number of rooms: 385.
Free Wi-Fi in public areas
On-site car park
24-hour room service
Poolside snack bar
A la carte restaurant
Free shuttle service
Outdoor swimming pool
Indoor swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Billiard tables
- Table tennis
- Free shuttle service
- 24-hour room service
- Car rental
- Self-service laundry
- Dry cleaning
- Doctor on call
- Limousine service
- Wake up service
- Shops/Commercial services
- Shoe shine service
- Newspaper service
- Bell staff/Porter
- Continental breakfast
- A la carte restaurant
- Poolside snack bar
- Snack bar
- Halal food
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Business services
- Paid babysitting/ Child services
- Children's buffet
- Children's play area
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Turkish bath
- Garden view
- Pool view
- In-room air conditioning
- Paid in-room safe
- Connecting rooms
- Dressing area
- In-room desk
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Lighted makeup mirror
- Flat-screen TV
- Cable/ Satellite television
- Paid films
- Direct dial telephone
Rooms and availability
1 Double bed1 Double bed, 2 Single beds
In the Room
Sleeping arrangements for 3 persons
In the Room
- City landmarks
Position was good in a relaxing quiet area but yet within easy walking distance of the centre. We were able to hire an excellent guide at the hotel for two days who spoke very good English and was so patient and informative. We would definitely use him again and recommend him to friends.
On occasions one or two of the reception staff were not very friendly/helpful and sometimes it was difficult to understand their limited English. I feel a 5* hotel should employ staff with better communication skills.
Great location, close to Medina. Housekeeping, towel guy and Hafid in the restaurant were all brilliant Chef in the restaurant personally catering for coeliac requirements Very very good value for all inclusive to be fair
Outdoor pool so cold its barely useable Pool bar staff exceptionally lazy, disinterested and unhelpful Large staff numbers in buffet restaurant but only 1-2 people will actually get you a drink Family of cats that appear to live by the restaurant and wander amongst the tables (indoors aswell) - very unhygienic Paying to use the fitness centre (incl the heated pool, the gym, everything) Slow reception staff Very little variation in the menu No hotel information at all in the rooms Wifi very very weak in rooms
Food was horrible, employees not friendly
I think the staff can use a little more help in treating there guests. Felt distrispected at times. Times had questions which couldn't be answered honestly.
I didn't like that there were roaches in the bed room. Staff were disrespectful at times. As well as we were being charged for extra items we didn't order for our room.
Moved us to a new room quickly when room flooded.
Mobile phone was damaged and I was assured they would resolve through insurance but after I got back to London I have not heard from them. My fault for trusting them.
I paid 500 quid and it was not worth it
The size of the room
The price not good for the value. I needed to justify my booking for a deluxe room pool view. It's written "all inclusive" but it's not the case (only breakfast). My booking was not recorded in their system and I had to send to the hotel staff my Booking confirmation email Check in was too long. Breakfast not so good.
The location was ok and the tours we booked all picked up from this hotel. Not far from the airport. Only £8 cab fair although we were charged £20 when we booked a car before traveling. The grounds are nice and well kept
Hardly any of the staff spoke English, most were rude when interacting with anyone who didn't speak French. The food selection was limited and despite our all inclusive booking, the spa, access to the gym and all but one alcoholic drink had to be paid for separately and there didn't appear to be an option to have these extras included. There wasn't much to do at the hotel itself, pool tables were pushed to one side and no one was able to play. Entertainment was limited to one singer in the evenings (she was amazing and has such a beautiful voice). No daytime activities or pool games were on offer. No real effort seemed to be made to ensure we enjoyed our stay. Had we not booked excursions for each day, we would've been stuck in our hotel room watching films online. However, a few of the staff were absolutely amazing and incredibly helpful and friendly! We appreciate them and are grateful for their hospitality.
The staff were great and the grounds and gardens around the hotel were lovely. Also the pool was kept really clean.
The only rooms with a balcony are on the 1st floor but these are invaded at times with pigeons. The outside walls of the hotel could maybe do with a repaint as paint peeling in places.
The hotel needs updating have been going there several years but now needs investing and upgrading Pool bar and restysrant needs better menu
Personnel dun certain age tres mal éduquer
I did not like anything about this hotel.
The rooms are not up to standard. the Air conditioning is awful and was blowing out heat. And the food was average. Beds were uncomfortable.
Qualite personnel Qualite global hotel
The gardens and pool were nice.rrception staff helpful but all looked unhappy and stressed
Cafe at pool was dirty disorganised no towels for sunbeds available .plastic black covers on sunbeds that were on fire with heat. Spa treatment was very bad service was terrible in spa no one seems to care because it's so busy. ..I'd never stay again
Good value for money , some staff really friendly and helpful these were mainly the staff dealing with the food or on reception, but the bar staff were mainly rude and very slow to serve you
Improve the bar staff, let them know that we are the customers and not them, improve their customer service skills